FAQs

Q1. What payment methods do you accept?

A: We accept all major credit & debit cards (VISA, Mastercard, AMEX) and PayPal payments. We do not accept personal checks, money orders, direct bank transfers, or cash on delivery.

Q2. How secure is my online order?

A: When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.

Q3. When will my order arrive?

A: The delivery time is based on the shipping option that you have chosen… We are not responsible for delays caused by the customs department in your country.

Q4. How do I track my order?

A: We will email your tracking information as soon as your order has shipped… You can track your order here.

Q5. What Do I Do If I Have Missing Items In My Order?

A: If something is still missing, please contact us immediately.

Q6. How do I return an item?

A: If you are not happy with your purchase and wish to return an item, please contact us within 30 days… All returns must be in original condition with packaging intact.

Q7. Where are your products shipped from?

A.We ship from trusted fulfillment centers that allow us to offer fast, reliable delivery to our customers worldwide.

Q8. How do I contact customer support?

A.  You can reach us at any time using our Contact Us page or by emailing our support team. We respond within 24 hours.